Support

PocketWishSupport

Last updated / 最后更新：2026-10-15

Questions, problems, or something that does not look right? Write to us and we will answer.

For anything about your data — including asking us to delete it — the same address works.

Light the lamp up to 4 times a day; each light adds 6 hours of prayer time.
There is a one-hour pause between lights, so the ritual keeps its pace.
Recording one kindness a day adds 24 hours — 48 when the entry is something like volunteering, donating, or caring for someone in hospital.
Lamp hours are spent as time passes; merit never decreases.
Your state lives on our server, so the same account sees the same lamp on a new device.

“My kindness entry was rejected.” — The server asks for at least 8 characters and at least 3 space-separated words. Chinese writing without spaces needs a space or two to pass.
“The lamp reads 0 h.” — Lamp hours are spent hour by hour. Light the lamp again to add 6 hours.
“I switched devices.” — Sign in with Apple in Settings to keep the same account. An anonymous session belongs to the device that created it.
“The prayer background has sound.” — Only the Dunhuang wooden-fish background has an audio track; switch the shrine theme in Settings to use the silent one.

Diagnostic logs stay on your device until you send them from Settings. Nothing is uploaded quietly.

支持

Last updated / 最后更新：2026-10-15

有疑问、遇到问题，或者觉得哪里不对？写信给我们，我们会回复。

与你的数据有关的任何请求（包括要求删除数据），用同一个地址即可。